Privacy Policy

1. Introduction

One Brief ("we", "us", or "our") is committed to protecting the privacy of individuals who use our practice management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using One Brief, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information you provide: When you register, we collect your name, email address, firm name, phone number, and other professional details you choose to share.

Usage data: We automatically collect information about how you interact with our platform, including pages visited, features used, and time spent.

Case and firm data: Data you enter into the platform (including case details, client information, billing records, and documents) is stored securely and used only to provide the service.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the One Brief platform
• Improve and personalize your experience
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns to improve the product

4. Data Security

We implement industry-standard security measures to protect your data. All data is encrypted in transit using TLS and at rest using AES-256 encryption. Access to data is strictly role-based: users only see information relevant to their role within the platform.

We perform regular automated backups and conduct periodic security reviews. While no method of transmission over the internet is 100% secure, we are committed to using commercially acceptable means to protect your personal information.

5. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share data with trusted service providers who assist us in operating our platform, provided those parties agree to keep this information confidential.

We may also disclose information when required by law or to protect our rights, property, or the safety of our users.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you wish to cancel your account or request that we no longer use your information, please contact us and we will respond within 30 days.

7. Your Rights

You have the right to access, update, or delete your personal information. You may also object to or restrict our processing of your data. To exercise these rights, please contact us at the address below.

8. Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the platform may not function properly without cookies.

Website analytics. On our website, onebrief.co.in, we use Google Analytics and Microsoft Clarity to understand how visitors use the site, for example which pages are visited and which parts of the product tour are viewed and finished.

Google Analytics collects usage information such as the pages you visit, how you reached the site, your approximate location, and your device and browser type.

Microsoft Clarity records how you interact with our pages, such as clicks, scrolling and mouse movement, and uses this to make session recordings and heatmaps. Text you type, including anything you enter in our forms, is masked and is not recorded.

Both services use cookies and similar technologies. Google and Microsoft process this information for us under their own privacy statements (Google, Microsoft). We use it only to improve the website, not to identify you. You can block these cookies in your browser settings, or turn off Google Analytics with Google's opt-out add-on.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us via our contact page.