FAQ & Security

One Brief is a practice management platform built for law firms. It brings case management, task tracking, billing, team coordination, and client communication into one system, replacing scattered spreadsheets, email threads, and disconnected software.

One Brief is designed for:

Law Firms: of all sizes, litigation, corporate, general practice.
Professional Services: any firm managing cases, clients, and billable hours.

If your practice juggles people, deadlines, and clients, One Brief is built for you.

Each case in One Brief has a dedicated record containing all relevant details: court information, hearing history, associated documents, assigned associates, and billing data. Partners can view all cases at once; associates see the cases assigned to them; clients see only their own matters. Tasks and hearing dates are automatically surfaced in each user's daily overview.

Yes, day to day. The Partner Portal shows each associate's active cases, their tasks and how many are done, and whether they are in court, in office or on leave. You can see who is doing what without having to ask.

Yes. One Brief puts together a cause list of your firm's hearings on your letterhead, ready to print or save as a PDF. Cases on eCourts, High Court cases included, can be linked by their CNR so their hearing dates, status and orders stay up to date. We switch court tracking on for your firm during setup.

Yes. Open One Brief in your phone's browser and add it to your home screen, and it opens like an app. There is nothing to download from an app store. It needs an internet connection to show your firm's data.

One Brief's billing module allows you to track time, log fees, manage outstanding balances, and record payments against each client and case. Partners get a full financial overview across the firm. When the Client Portal is on, clients can see their invoices and what is due. Finance reports, such as work in progress and collections, can be run for any period.

Data is encrypted in transit with TLS and at rest with AES-256. It is hosted on AWS in India, with automated daily backups. We do not sell your firm's data, and we use it only to provide the service to you. The only other parties who handle it are the service providers we need to run One Brief, such as our hosting provider.

RBAC in One Brief means that every user sees only the data they are explicitly permitted to access. By default, associates see only the cases assigned to them, and a partner can widen that. Clients can only see their own matters, documents, and billing information. Partners have full visibility. These rules are enforced on our servers, not only hidden in the screens you see.

Yes. Anyone can turn on two-factor sign-in with an authenticator app, which comes with one-time recovery codes, or with a code sent to their email. We can also make it required for everyone in your firm. People can sign in with their Google account or Microsoft work account instead of a password, but only if they are already on your firm's team; a Google or Microsoft account cannot create a new login on its own.

Yes. The audit log records changes to matters, hearings, tasks, documents, appointments, notes and invoices, as well as changes to permissions and firm settings. Each entry shows who made the change, when, and a short note of what changed. You can filter it by person, type or date and export it as CSV. By default only partners can open it.

Yes. Each firm decides what each role can do, such as see billing, set rates, manage matters, see every matter, manage the team or log time. Partners always have full access. You can also set approval rules, so an invoice, expense or billing worksheet above an amount you choose waits for a named person or role to approve it.

Yes. You can connect an AI assistant such as Claude or ChatGPT to your firm's One Brief and ask it about your matters, hearings, tasks and invoices. It signs in as you, so it sees only what you are allowed to see. Changes that matter, such as anything involving money, court dates, permanent deletions or what a client sees, are shown to you first and only go through when you confirm them. Your firm chooses who can use the assistant and whether it can only read or also make changes.

It starts with a 30-minute demo where we walk through the platform and learn how your firm is set up. From there, we do the setup with you: your firm's account, your team's logins, and bringing in your current cases. We agree a start date with you on that first call.

Yes. One Brief is new and in early access. We are taking on a small number of firms and setting up each one personally. Early firms work directly with the people building it, and what they tell us shapes what we build next. Get in touch to learn more.

Every firm gets guided onboarding and email support. During early access you deal directly with our team for questions, feedback, and feature requests. We aim to reply within one business day.

Yes. Share your current case list, from a spreadsheet or another system, and we will bring it in for you as part of setup. We check the records with you before your team starts using One Brief.